Adviceline Freephone
0808 278 7808
Monday to Friday 9am to 4pm

Emergency Support

Advice

Citizens Advice Website
https://www.citizensadvice.org.uk/

National Adviceline
08001448848

Help to Claim (Universal Credit)
08001448444

Consumer Service
08082231133

 

Advice Opening Times

Date Website Adviceline Help to Claim Consumer Service
23rd Dec 24/7 Closed 8am to 5pm 9am to 5pm
24th Dec 24/7 Closed 8am to 5pm 9am to 1pm
25th Dec 24/7 Closed Closed Closed
26th Dec 24/7 Closed Closed Closed
27th Dec 24/7 Closed Closed 9am to 5pm
30th Dec 24/7 Closed 8am to 5pm 9am to 5pm
31st Dec 24/7 Closed 8am to 5pm 9am to 1pm
1st Jan 24/7 Closed Closed Closed
2nd Jan 24/7 9am to 5pm 8am to 5pm 9am to 5pm

Community Help/Cost of Living

Food hubs
Cambridge city: https://cambridgesustainablefood.org/christmas-emergency-food-access-update-cambridge
South Cambs: https://www.scambs.gov.uk/community-safety-and-health/foodbanks-and-food-hubs/

Warm spaces
Cambridge city: https://www.cambridge.gov.uk/warm-and-welcoming-spaces
South Cambs: https://www.scambs.gov.uk/community-safety-and-health/warm-hubs/

Cambridge City Foodbank Opening Hours
(Some foodbanks may not be open on bank holidays)
https://cambridgecity.foodbank.org.uk/locations/

 

Benefits

Job Centre
https://www.gov.uk/contact-jobcentre-plus/christmas-and-new-year-opening

Universal Credit Helpline
https://www.gov.uk/universal-credit/contact-universal-credit

Tax credits Helpline
https://www.gov.uk/government/organisations/hm-revenue-customs/contact/tax-credits-enquiries

 

Housing

Shelter
https://england.shelter.org.uk/get_help

Street Outreach Team
01223 366292

Housing Advice out of hours (City Council)
03300 538109

Jimmy’s Night Shelter
01223 576085

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